Privacy Policy

Wanneroo Jeep is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how Wanneroo Jeep manages personal information. It is structured as follows:

1. Personal information Wanneroo Jeep collects
2. Use and disclosure of personal information
3. Automated decision making
4. Cookies
5. Links to other websites
6. Marketing
7. Overseas transfers
8. Access and correction
9. Contacting Wanneroo Jeep and complaints
10. Changes to Privacy Policy

1. Personal information Wanneroo Jeep collects

The main types of personal information Wanneroo Jeep collects and holds are:

• contact and identification information for individuals seeking to buy or sell vehicles with Wanneroo Jeep such as name, date of birth, contact number(s), email address(es), residential and/or business address(es), demographic information (such as postcode, age, gender) and driver's licence details;
• vehicle and servicing details for Wanneroo Jeep's customers including vehicle registration, vehicle purchase details, service appointment bookings;
• finance details for Wanneroo Jeep's customers seeking finance such as financial, insurance or credit information, marital status, employment details and history;
• contact details for individuals working for Wanneroo Jeep's business partners and suppliers;
• information provided by an individual as part of a recruitment process such as name, contact details, prior employment history, qualifications, referee details and, if applicable, details for background checks; and
• other information provided by individuals while interacting with Wanneroo Jeep.

Wanneroo Jeep collects personal information in the course of running its business in a range of different ways, typically through:

• interactions with individuals (e.g. through any records Wanneroo Jeep keeps of telephone calls, or emails received, or messages sent to Wanneroo Jeep or posted on Wanneroo Jeep's pages on social media);
• Wanneroo Jeep's website;
• use of social media;
• employment applications;
• third party service providers; and
• provision of customer service and support.

Where practicable, Wanneroo Jeep collects personal information in connection with running its business directly from the individual concerned. On occasion Wanneroo Jeep may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.

2. Use and disclosure of personal information

Wanneroo Jeep stores personal information in electronic and paper form.

Wanneroo Jeep uses and discloses personal information as follows:

• to source vehicles and sell them to Wanneroo Jeep's customers and to provide other related services to customers such as vehicle servicing and assist with arranging financing to purchase a vehicle;
• to manage arrangements with Wanneroo Jeep's customers and prospective customers;
• to obtain products, services or information from Wanneroo Jeep's suppliers;
• to assess what vehicles a person may be interested in purchasing (e.g., based on the person's interests and other information Wanneroo Jeep knows about them);
• to operate and manage Wanneroo Jeep's website, social media and other communications and media channels;
• subject to applicable laws, to conduct marketing;
• for processing and assessing employment applications; and
• for such other purposes authorised or required by law.

It may be necessary to share personal information with organisations that provide products or services to Wanneroo Jeep. For example, Wanneroo Jeep may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. Wanneroo Jeep also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).

3. Automated decision making

Wanneroo Jeep uses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information Wanneroo Jeep uses in the operation of the computer program is browsing history on Wanneroo Jeep's websites, name, contact information, and other information you may input into Wanneroo Jeep's websites. The level of human oversight Wanneroo Jeep provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by Wanneroo Jeep's staff.

4. Cookies

Wanneroo Jeep uses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by Wanneroo Jeep's web server. Wanneroo Jeep may use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on Wanneroo Jeep's platforms and those social media platforms. Wanneroo Jeep's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of Wanneroo Jeep's website.

5. Links to other websites

Wanneroo Jeep's website may contain links to third party websites. Wanneroo Jeep does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.

6. Marketing

If you have received a direct marketing communication from Wanneroo Jeep and do not wish to receive these communications from Wanneroo Jeep in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to Wanneroo Jeep.

7. Overseas transfers

Wanneroo Jeep's website/s are hosted in Australia. On occasion, a third party service provider Wanneroo Jeep engages or that Wanneroo Jeep is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.

8. Access and correction

An individual may request access to or correction of any of the personal information Wanneroo Jeep holds about them by contacting Wanneroo Jeep during business hours on (08) 9463 7429 or via the contact page.

Wanneroo Jeep may require an individual making a request to verify their identity before processing their request.

Wanneroo Jeep will aim to respond to all requests promptly and within 30 days.

Wanneroo Jeep may refuse a request where permitted or required by law. Wanneroo Jeep will comply with any regulatory requirement to give reasons for its decision.

9. Contacting Wanneroo Jeep and complaints

If you have any queries, concerns or complaints about how Wanneroo Jeep handles your personal information please contact Wanneroo Jeep during business hours on (08) 9463 7429 or via the contact page. Wanneroo Jeep may require an individual making a request to verify their identity before processing their request.

Please provide sufficient details so that Wanneroo Jeep can understand the nature of your concern. In most cases, Wanneroo Jeep will ask that you put your request in writing.

Wanneroo Jeep takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by Wanneroo Jeep's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.

• Phone: (08) 9463 7429
• Mailing Address: 2 Baretta Rd, Wangara, WA, 6065

10. Changes to Privacy Policy

Wanneroo Jeep may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.